Although it is not mandatory for professionals who work exclusively by telehealth, the CNES has been requested by patients for reimbursement purposes, even with the ANS informing that this document is not necessary. However, until the ANS rectifies this situation, and in order to provide the best possible experience to our patients, we request that all health professionals have the CNES and keep it regulated while providing services on the platform.
You may proceed, but for your admission to take effect, It will be necessary to make the request and enter the request protocol number.
